Monroe County Tax Collector reopens to public

The Monroe County Tax Collector offices reopened to the public on May 11  with limited services.

Tax Collector Danise Henrique  is still encouraging customers to continue to do their transactions online when possible rather than in person. Online services are available at www.monroetaxcollector.com. There is no convenience fee when using an e-check online.

DeeDee Henriqez
DeeDee Henriqez

Henriquez closed her offices to the public on March 23 as a way to reduce the chance of spreading  the coronavirus.

The tax collector offices at the Key West, Key West Driver License, Marathon, Plantation and the Key Largo locations will reopen with the following restrictions:

  • The offices are following the Centers of Disease Control and Prevention guidance, limiting the number of customers gathering in lobbies.
  • Only the person completing the transaction will be permitted to enter the lobby.
  • Customers are required to wear a face mask and practice social distancing while in the office.
  • Some services remain canceled until further notice, including driver license road tests and concealed weapons permit applications (although Florida Resident renewals can be processed).

“My staff has served Monroe County with optimism during this pandemic,” Henriquez said. “Even though the lobbies were closed, we have assisted many customers via phone, mail, web transactions, drop box and the drive through